Social media, as we wanted to use it, was ideal for getting information out quickly and efficiently. An instant billboard, I suppose, direct to people’s phones.
It was becoming more apparent that there were not the options in place to keep the ‘community’ within the confines of those who use the park. To this end, most of those ‘checking-in’ were not here at all and probably had no idea that they had checked-in to the wrong place. We had tried to make contact, but nothing was ever removed and there is no possibility of the account holder being able to remove this content. It turns out, that people can check-in without even being in the locality which is a bit strange.
We did find, after many hours of searching, that check-in can effectively be disabled by removing the address. This would not remove previous postings. A couple of weeks passed giving confidence of a solution, then an unwanted video appeared attached to a check-in.
Although nothing being posted was particularly bad, some of it wasn’t what goes on here.
Facebook don’t seem to have an open line of communication although we have fed these comments back and only had an automated response. A poor one at that!
Other people, and many of them, have been raising this issue for years and nothing is being done. It also became apparent, that unknown to us, Facebook had opened some other pages on our behalf, with variations of our name. Nice of them to let us know!!
Particularly with how things are around privacy, photos, security, data etc. we would like the content on social media not to upset or cause offense to anyone or leave anyone vulnerable in any way. We have always been very careful what was posted.
Reluctantly, we have had to suspend the accounts until we have the ability to remove unwelcome content.
In the meantime, this new website is being developed and I have asked as to the possibilities of incorporating a blog type structure to keep everyone informed of any news or developments.
I know many people kept an eye on Facebook in particular and as soon as we get confirmation of changes, we will probably re-instate it. We had looked into setting up a ‘Group’ page, but it appears that a business can’t have one!
If anyone has a solution, any Facebook experts, please let us know.
Thank you for your interest.